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Wink Scrubs

How do I change or add a shipping address to my account?

How do I change my password?

How do I update my payment info in ShopPay?

How do I file a complaint?

How do I find my order status?

How do I unsubscribe from the mailing list?

How do I change the email address on my account?

My Account

Can I change my order?

I never got a confirmation email, how do I know if you received my order?

How long before my order ships?

What is the expected transit time for my package?

Where do I find tracking for my order?

What if my order is missing an item?

Order shows delivered, but I did not receive

Order Status

I think I was charged twice.

What payment methods do you support?

Can I get a copy of my receipt?

Billing Questions

What is the return policy?

How do I exchange?

How to return a product?

How long will it take to receive my refund on my return?

Can I return my scrubs to a retail store?

Where can I find my order number?

Can I ship 2 different returns in one box?

What if I don't want to use the prepaid label?

Returns & Exchanges

Which items aren't available for discounts or promotions?

How do I apply a discount or promo code?

Can I use multiple discounts or promo codes?

Are discounts applicable to final sale items?

Discounts

How do I order for my entire office, group, or department?

What products are available for large groups?

Group Ordering

What are your chat hours?

Contact Info

Contact Information

How do I determine the best size of scrubs for me?

Do you have petite and tall sizes?

Do you carry maternity scrubs?

Why don't the top and pant I purchased match exactly? They said they were the same color on the site.

What are the care instructions for your scrubs?

What materials are your scrubs made from?

What is your warranty policy?

Product Questions

How much is shipping?

How long does shipping take?

Shipping

Frequently asked questions about your Wink account

Frequently asked questions about your Wink scrubs orders

Frequently asked questions about payments and billing

Frequently asked questions about returns and exchanges

Frequently asked questions about Wink scrubs discounts

Frequently asked questions about Wink for groups

Frequently asked questions about Wink scrubs products

Frequently asked questions about Winks shipping policies

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