What embroidery options are available?You can personalize your item with custom text, add preset icons, or upload your own logo. All available options will be shown in the embroidery tool on the product page. Can I add both text and icons to my embro

What embroidery options are available? You can personalize your item with custom text, add preset icons, or upload your own logo. All available options will be shown in the embroidery tool on the product page.Can I add both text and icons to my embroidery? Yes, depending on the item, you may be able to combine custom text with icons or logos. The available combinations will be shown in the embroidery interface.Can I upload my own logo for embroidery? Yes, you can upload a custom logo. Make sure your file meets the upload requirements shown in the tool to ensure the best embroidery results.Already have a digitized logo?&#xA0;Reach out to&#xA0;<a href="mailto:customercare@winkscrubs.com" style="text-decoration:none;">customercare@winkscrubs.com</a>&#xA0;for help using an existing logo file.Can I choose different fonts and thread colors? Yes, you can select from the fonts and thread colors shown in the embroidery interface. Only the options displayed there are currently available.Are there limits on text or design size? Yes, limits are in place to ensure your embroidery looks clean and properly scaled. Maximum of 3 lines or 2 lines with one logo/icon.Where will my embroidery be placed? You can select embroidery placement within the embroidery interface with the toggle at the top.Can I preview my embroidery before placing an order? Yes&#x2014;you can review your text, icons, logos, and selections in the embroidery tool before adding to cart. Please note: the preview is for placement only and is not shown to scale.Can I combine regular items with embroidered items in the same order? We recommend placing separate orders. Orders with embroidery will ship only once all embroidered items are complete, which may delay non-embroidered items. Because embroidery is custom, payment for the full order is captured at checkout, and any order containing embroidery is final sale and not eligible for returns or exchanges.Are embroidered items non-returnable? Yes, all embroidered items are final sale and cannot be returned or exchanged, as they are customized specifically for you.What items can I get embroidered at Wink Scrubs?At the moment, embroidery is available on the W123 collection of tops and jackets. We plan to expand embroidery options to include other Wink Scrubs collections in the future.

Frequently Asked Questions

How does text embroidery work?Enter your text directly in the embroidery tool on the product page (up to 3 lines, 24 characters per line). Then choose your font, thread color, and placement. Text is case sensitive and embroidered exactly as entered—b

How does text embroidery work? Enter your text directly in the embroidery tool on the product page (up to 3 lines, 24 characters per line). Then choose your font, thread color, and placement. Text is case sensitive and embroidered exactly as entered&#x2014;be sure to double-check spelling and capitalization before adding to cart.How does icon embroidery work? You can select from the available icons within the embroidery interface. Once selected, you have the option to adjust placement.How does custom logo embroidery work? You can have your own logo or custom design embroidered on your item. Here&#x2019;s how the process works:<ul><li>Upload your design&#xA0;&#x2013; Logos must be original artwork, not photos of existing logos. Accepted file formats include PNG, JPG or SVG.&#xA0;</li></ul>If you already have a logo digitized, you can email it to us before placing your order. The file must be a DMB file. Once added to your account, you&#x2019;ll be able to select that logo in the embroidery tool.<ul><li dir="ltr">Digitization Fee&#xA0;&#xA0;&#x2013; A one-time digitization fee of $55 will be applied to your first order for new logos.</li><li dir="ltr">Approval process&#xA0;&#x2013; You&#x2019;ll receive the digital proof via email. Review it carefully and reply with approval. Any delay in approving will lead to increased wait time for your order to ship.</li></ul>Important Notes:&#x25CF;&#xA0; &#xA0; &#xA0;Only one digital proof will be provided per customer.&#x25CF;&#xA0; &#xA0; &#xA0;All embroidered items, including logo-customized products, are final sale and cannot be returned or exchanged.

Embroidery Options and Process

Pricing is based on what you choose to add—text, a preset icon, or a custom logo. Each option has a set price that’s shown before you add it to your cart. How much does text embroidery cost?Text embroidery starts at $8, with each additional line pric

Pricing is based on what you choose to add&#x2014;text, a preset icon, or a custom logo. Each option has a set price that&#x2019;s shown before you add it to your cart.How much does text embroidery cost? Text embroidery starts at $8, with each additional line priced at $4.How much does it cost to add an icon?Adding a preset icon is $10.How much does logo embroidery cost? Custom logos include a one-time $55 digitization fee, plus $10 per garment for application. Once your logo is set up, future orders only require the $10 application fee.Will I see the price before checking out? Yes&#x2014;your total updates in real time in the embroidery tool and your cart before checkout, so you&#x2019;ll always know exactly what you&#x2019;re paying.

Embroidery Pricing

Shop Now

Start a Return

Wink Scrubs

Embroidery

How do I change or add a shipping address to my account?

How do I change my password?

How do I update my payment info in ShopPay?

How do I file a complaint?

How do I find my order status?

How do I unsubscribe from the mailing list?

How do I change the email address on my account?

My Account

Can I change my order?

I never got a confirmation email, how do I know if you received my order?

How long before my order ships?

What is the expected transit time for my package?

Where do I find tracking for my order?

What if my order is missing an item?

Order shows delivered, but I did not receive

Order Status

I think I was charged twice.

What payment methods do you support?

Can I get a copy of my receipt?

How are refunds processed if I paid with multiple payment methods?

Billing Questions

What is the return policy?

How do I exchange?

How to return a product?

How long will it take to receive my refund on my return?

Can I return my scrubs to a retail store?

Where can I find my order number?

What if I don't want to use the prepaid label?

Returns & Exchanges

Gifts with Purchase

Which items aren't available for discounts or promotions?

How do I apply a discount or promo code?

Can I use multiple discounts or promo codes?

Are discount codes applicable to final sale items?

Discounts

How do I order for my entire office, group, or department?

What products are available for large groups?

Group Ordering

What are your Customer Care hours?

Contact Info

Contact Information

How do I determine the best size of scrubs for me?

Do you have petite and tall sizes?

Do you carry maternity scrubs?

Why don't the top and pant I purchased match exactly? They said they were the same color on the site.