Order Status
Frequently asked questions about your Wink scrubs orders
Can I change my order?
We strive to deliver your order to the shipping carrier as soon as possible after you submit your order so once an order is submitted it cannot be...
I never got a confirmation email, how do I know if you received my order?
There are a couple ways to check on this: Check your spam and/or junk folder(s). Order confirmations will come from "Wink Scrubs" CustomerCare@Wink...
How long before my order ships?
Wink Scrubs strives to deliver your order to the shipping carrier as soon as possible. If you haven't received your shipment confirmation within 4 ...
What is the expected transit time for my package?
Transit times vary by shipping destination and package size. As a general rule, transit times are between 3 and 7 busniess days. Shipments to Alaska...
Where do I find tracking for my order?
All order details and history can be found online in your Order History. This lists all orders you have placed on our new Wink Scrubs site that are ...
What if my order is missing an item?
Oh no! We are sorry to hear this. Use the following steps to reach out to us...
Order shows delivered, but I did not receive
If your tracking shows your package was delivered, please wait 3 business days before reporting it as missing. In many cases, the carrier may have delivered it to a neighbor, leasing office, or another secure location, and it turns up shortly afterwa