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Returns & Exchanges

Frequently asked questions about returns and exchanges

What is the return policy?

We all change our minds sometimes. Maybe you don't absolutely love the fit or the style? Not an issue here! If you are not completely satisfied...

How do I exchange?

Unfortunately at this time we do not offer exchanges. We are working on offering this as an option in the future. You may return for free by following the link you can then place a new order for the item you real

How to return a product?

Returns on eligible items are accepted within 30 days of purchase. To start, please go to our returns portal. Select the items you want to return...

How long will it take to receive my refund on my return?

After we receive your return in our warehouse, we kindly ask for your patience as we complete the refund process, which may take up to 5 days.

Can I return my scrubs to a retail store?

At this time, all returns are handled online, but we've made it super simple for you, check out the full return policy and details here. Or just go...

Where can I find my order number?

Your order number can be found in a few places...

Can I ship 2 different returns in one box?

Because we process your refund based on the return label created for a specific order; if you place items from two different returns in one box...

What if I don't want to use the prepaid label?

If you'd rather ship your items with your preferred carrier, ship to the address below. Keep in mind, we don't reimburse fees for using your own ship...