What if I don't want to use the prepaid label?Updated 2 years ago
What if I don't want to use the prepaid label?
If you'd rather ship your items with your preferred carrier, ship to the address below. Keep in mind, we don't reimburse fees for using your own shipping method.
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ATTN: Returns Department
601 South Royal Lane
Suite 100
Coppell, TX 75019
Make sure you reach out to Customer Care at [email protected] and provide your tracking number and order number so we can help process your return quicker.